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What happens when I cancel my membership?

When you cancel your membership, your profile will be removed from the Fresh Starts Expert Guide immediately. The good news is, if you decide to return, you can reactivate at any time and your profile will be preserved. You’ll continue to have access to your dashboard until your membership end date, but community events and referrals will no longer be available to you.

Any podcast recordings you’ve scheduled will be cancelled, and if you have podcasts currently in production, they will not be pushed live. Any content you’ve contributed—any previously shared articles, events, freebies, groups, or classes—will remain published for now, but may be removed at any time after cancellation. Any co-branded or jointly run workshops will also be cancelled.

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Is there a required membership commitment for Experts in the Fresh Starts Registry Expert Guide?

We don’t require a long-term membership commitment—but we highly encourage experts to plan to stay in the Expert Guide for at least 6 months. Building trust with our audience takes time, especially because many people going through life transitions need to see a familiar, consistent presence before they feel ready to reach out. Remaining in the guide for a longer period helps you establish credibility and gives people the chance to truly get to know you. While you’re free to come and go as needed, we’ve found that experts who stay longer tend to build stronger connections and receive more referrals.

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How does a long-term presence in the Expert Guide help Experts connect with clients?

At Fresh Starts, our mission is to support people through big life changes by connecting them with trusted experts who can truly make a difference. When experts leave the guide too quickly, it limits the visibility and trust-building that comes with consistency. Our audience is often navigating sensitive transitions like divorce, relocation, or career changes—they tend to return to the guide multiple times before reaching out for help. Staying in the guide over time ensures that potential clients see you as a reliable, stable presence, which builds trust and increases the likelihood that they’ll choose you when they’re ready.

It might take time for someone to feel ready to reach out—but that doesn’t mean they aren’t already being referred to you or quietly gathering the confidence to make contact. Just because the phone isn’t ringing yet doesn’t mean the process hasn’t already started. When you leave the guide too soon, the path someone is walking to get to you can get severed—right when they were almost there.

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Do you track how many people click the links on my profile?

For privacy and safety reasons, we do not track or report individual link clicks on expert profiles. We understand that discretion and security are incredibly important, especially during vulnerable life transitions.

While we don’t track those specific metrics, we want to reassure you that our website receives an average of 60,000 visits per month, and our experts are featured throughout the entire site—including homepage highlights, blog content, and curated guides—giving you consistent visibility across the platform.

Your presence on Fresh Starts Registry matters, and we're here to support your work in a safe and respectful way.

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How do referrals work as a Fresh Starts Expert?

When you're listed as an expert on Fresh Starts Registry, your profile is shared organically with our community through our content, events, and social media. Referrals also come through our CEO’s free divorce resource consults, where she sends a personalized email packed with expert recommendations after each session. That means clients will reach out to you directly if they feel you’re the right fit — you won’t receive a list of leads to contact. Referrals are built on trust and alignment, so they may take time, but they’re always intentional and meaningful.

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Can I cancel or pause my membership if needed?

Yes, you can cancel at any time or reach out to discuss pausing if your circumstances change. We’re here to support you through life’s transitions — no judgment. However, please note that if you’re on the legacy rate of $37 and choose to pause or cancel, you will need to pay the current rate of $55 to reactivate the same level of membership.

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How does Fresh Starts help me grow my business or practice?

Fresh Starts helps you grow by aligning your work with a trusted, values-driven brand that people turn to during life transitions. Your profile benefits from high-ranking SEO, so potential clients can find you when they’re actively searching for support. You’ll also tap into a warm referral network — our team and community regularly recommend experts directly to individuals seeking help. Beyond that, we open doors to press features, podcast guest spots, social media collaborations, newsletter highlights, and event hosting opportunities. Whether you’re looking to build credibility, expand your reach, or grow your client base, Fresh Starts offers real visibility, real relationships, and real growth.

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Can I promote my own offers, events, or services within the community?

Yes — and we encourage it! As a Premium Listing level Expert, you can collaborate with us in a variety of ways: we feature expert-led events in our newsletter and on our website, share your offers and launches on social media, and include your group offerings in our Group Roundups. You’re also welcome to write guest articles for our blog, co-host events with us, and engage with the community in meaningful, visibility-boosting ways. We love spotlighting our experts — just let us know how you'd like to collaborate!

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